Testimonials

David – ShopperTrak

I would like to put in writing my sincere thanks and gratitude for Chris Cuthbert’s support and outstanding work ethic during our collaboration on the ShopperTrak service calls. I fully appreciate the work the service desk guys have to do (I used to coordinate with the sites directly in the legacy ShopperTrak days) and Chris is always faultlessly professional, considerate, polite and helpful when dealing with problems and finding solutions. I have hugely enjoyed working with J Brand in general and Chris in particular and have been so impressed by how he’s coped with the immense workload, especially in recent weeks. It’s been an incredible help to me. You have a really top bloke there and he represents your business in the best possible light that anyone could. He’s an absolute legend and a genuine asset to your operations. Make sure you buy all his drinks at The Bricklayers Arms around Christmas! ;)

Glenn – ShopperTrak

I have Just got off the phone with Campbell, our the main contact at Dobbies. He was very happy with the quality of service provided by the engineers that attend the store – As you are aware this is a new client and these first impression really help ShopperTrak build lasting relationships with our clients. Please pass on our thanks to the engineers involved and keep up the great work .

John – Dixons Carphone

A quick e-mail from me to say thanks for Jason’s efforts today on Watford, he was both conscientious and professional and is a credit to JBrands. I have had a number of very positive comments from our KnowHow engineers about Jason so it was a pleasure to meet and work with him today

Sen – Welcome Break

I’d like to take this opportunity to appreciate Rob’s work during my absence. Rob had followed my instructions precisely and completed all 6 BK Installations very efficiently.

David – Covent Garden Bureau

First of all thank you for all your hands on help and to the J Brand team who contributed the Gilmoora House move. Everything now seems to be up and running smoothly.

Oliver – LVMH Perfumes & Cosmetics

Your Support tickets right through to the handling of our Area Managers has simply been superb this week. Thank you for taking the time to really investigate the issues with the appropriate level of care displayed consistently throughout. Thank you.

Oliver – LVMH Perfumes & Cosmetics

Thank you for talking earlier – let’s talk about Ashley for a moment. This man never ceases to amaze me… from successful field engineer to office based support, there doesn’t seem to be an single problem he isn’t willing to sink his teeth into and solve one way or the other. We are incredibly impressed with his performance this week already and it’s only Tuesday! His willingness to just get on and call stores I really appreciate. He knows our systems intimately therefore supporting them comes so naturally to him.

Glen – ShopperTrak

I would like you know that Chris Alley went above and beyond in resolving the issue at this site. Please pass on my thanks.