Nick Hodge, Diebold Nixdorf
Yesterday morning the DN BOI team informed me and Richard of a major problem which directly impacts Polymer. The customer is aware and is insistent the Poly Schedule is not compromised. The short version is; There is an issue with getting all POUK sites updated with latest CDF, 700 branches as of yesterday and little movement today. The solution is to get J Brands (Untrained) to update while doing Polymer. I was in J Brands and asked Jarrod if this could be considered. The response was “No problem” with that they have obtained 20+ usb sticks loaded them and circulated, taken the basic instructions and built proper Engineer notes and tested in MK the activity…… All in the space of 12 hours. The attitude is outstanding and they will manage with a view that Polymer Phase 2 should not be impacted (I think this will be minimal). So grateful we have a Partner with a positive approach.