Maintenance & Support

We can support any existing network, but if we have installed it, then who better to support it. Our spread of multi-skilled engineers are perfectly suited to support your IT infrastructure. We have a dedicated support team and help desk facility capable of extending your own IT services. We will tailor the support to meet your requirements, whether it be a fixed SLA or reactive agreement.

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My Service

24 x 7 x 365
Helpdesk Facility
Chip & Pin (PED)
Comms Rooms
Active hardware
CCTV Systems
Copper and Fibre cabling
Desktop
Digital Signage & Video Walls
Door Access
Electrical Installs & UPS Systems
Emergency lighting systems
EPOS systems
Fire alarm systems
HHTs
Kiosks & SCO’s
People Traffic Counters (PTCs)
RFID
Stock checkers
Tablets
Telephone systems
Wireless LANs

My Delivery

Privately owned, with Shareholders and Directors in place for over 40 years
Single point of contact dedicated to the ‘My Customer, My Responsibility’ ethos
Tailor works to meet customers’ requirements
Extensive experience of setting out a scope of works, and planning projects
True UK nationwide coverage and capability, with European experience
140 directly employed staff & operatives with the right to work in the UK & DBS checked
Minimum training for operatives – ECS (CSCS) card, IPAF, Working at Height & Asbestos Awareness
All employees have a company mobile phone, tablet or laptop and access to a portal for project files
All employees have access to a real-time Health and Safety portal and electronic sign off system
Over 70 vans, none more than 30 months old, all fitted with satellite tracking
HQ in W1 London with a bespoke 26,000 Sq. Ft. Facility in Cheshire
Industry knowledge, experience, accreditations and association membership
Commitment to embrace new training required for specialist / bespoke projects
Continual investment in improvements, without affecting available funds or accounts
Multi-skilled workforce, on a continual learning and development plan
Longevity, stability, consistency and experience – trading since 1933
We build and maintain relationships with partners and customers
We operate reward schemes for employees
Complimentary services
Consistent and proven ability to embrace technology and comply with the associated standards